Patient Information

You most certainly can!

Physiotherapists are experts at evaluating the whole person. This means that we seek to identify all of the factors associated with your condition. We understand the body's interconnectedness and how a problem in one area may be a symptom pointing to the source of the situation in another.

We are also adept at determining whether you are dealing with one problem or several issues affecting you and your function.

Everyone can benefit from physiotherapy, but that doesn't mean it's the only thing you need. We believe in collaborating with other healthcare professionals and working with you while another practitioner assists you in getting the results you deserve.

We can discuss your options and help you decide if physiotherapy is right for you. Contact us today to learn more about how PT can help you and make an appointment with one of our dedicated staff members.

Physiotherapy is intended to relieve pain rather than aggravate it. Your pain levels, however, may fluctuate. Our therapists will clearly define what constitutes "normal" pain and what does not. To facilitate improvements in your overall condition, some situations necessitate exercises or actions that can elicit a pain response.

You may experience some discomfort as a result of using weakened or recovering muscles. Alternatively, due to the nature of the condition, restoring range of motion after surgery can be painful for some. Unfortunately, experiencing a temporary increase in pain may be critical to your recovery. Although it may seem counterintuitive, there are times when increased pain early on can prevent more severe pain later on.

Rest assured that we will do everything possible to reduce your pain and prevent it from worsening during your physiotherapy session. Communication with our therapist will aid in the reduction of any discomfort you may experience during your physiotherapy treatments.

We want you to be pain-free and back to your normal activities as soon as possible, and we will do everything we can to prepare you for any discomfort.

According to “The Patient’s Bill of Rights” law, you can decide what physiotherapy clinic you choose for your care.

Although a lot of physicians recommend a physiotherapy clinic they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company or other entity can insist you attend a physiotherapy clinic. The choice is yours to make!

Your basic patient rights include these:

The right to information about quality: You can look up information about medical practitioners' credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.

The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physiotherapists.

The right to emergency services: You can't be denied treatment in an emergency.

The right to make decisions: It's up to you to decide which course of treatment you want to follow.

The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.

The right to confidentiality: Your health information is private and cannot be released without your consent.

The right to complain: All providers (insurance, physicians, clinics and hospitals, etc.) must have a grievance procedure.

All fifty states and the District of Columbia have made a ruling enabling patients “Direct Access” to physiotherapy services and programs. This means you can contact a physiotherapist directly without a physician's prescription or referral.

Yes, you can continue to see your physiotherapist after you have completed your therapy sessions. There are several approaches to this, for example:

• Your therapist will meet with you to go over and discuss your at-home therapy program. 
• You can re-evaluate your progress after a month to ensure you're still on track and modify your home program as needed. 
• You can make an appointment with your therapist at regular intervals (for example, every six months) to assess your progress, ensure you are not regressing, and address any new issues that have arisen.

We can also meet you at your gym to work with you on determining what equipment and exercises would be beneficial in your ongoing recovery.